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Welcome

Welcome to the AIM Gymnastics. Our vision is to provide safe and enjoyable programs for all ages and fitness levels that foster development of the mind and body. We strive to encourage and support our athletes to achieve their goals and reach their full potential. We are very happy to have your athlete and your family with us this season.

Privacy Policy

AIM Gymnastics is committed to protecting the privacy, confidentiality, accuracy and security of the personal information that it collects, uses, retains and discloses in the course of conducting business.

Memberships

Memberships are required per student to enroll in an AIM Gymnastics class, camp, or event. Upon registration, all students are Classic members and may be upgraded at any time. Our Platinum Advantage Club is our way of thanking families for their continued support and participation in the events at AIM Gymnastics. There is no limit as to how many discounted camps or events your child can enjoy throughout the year and is transferrable between locations.

Classic Membership

Platinum Membership

Recreational Classes

Overview

Our Recreational Gymnastics and Trampoline programs aim to introduce children of all ages to the many benefits of sports in a safe, fun, and clean environment with our safety-certified coaches.

Athletes

Parents

General Reminders

There is a drinking fountain in the Pickering location gym and students may bring water in a non-glass container for short water breaks during class. We also sell bottles of water in the front office (Pickering) and cafe (Ajax).

While our facility offers spectators the benefits of an open viewing forum (not currently available due to COVID-19), this can present a challenge for our coaches as they strive to capture and hold the attention of the children in their groups. We ask that parents respect the information in this handbook and refrain from entering the gym during class times unless enrolled in a Babynastics or Tall & Small class at that time.

As parents and caregivers ourselves, we understand, welcome, and appreciate your enthusiasm and encouragement toward your children. For your children to achieve their full potential, whether it is mastering a new skill, learning to take turns with their peers, or simply being able to take instruction from someone other than “mom” or “dad,” they need to be able to focus on their coach. Often, words or encouragement from the sidelines diffuses the coaches’ ability to hold the children’s attention to the task at hand. This can present a safety issue as well as being disruptive to the entire class. We do schedule a “drink” break during class so children will not get too thirsty. Thank you in advance for your cooperation.

Classes, Ages, and Fees

55 minute classes ($69+HST per month): Tall & Small, Junior Gym, Gymnastics 5-9 and 9+, Ninja 5-9 and 9+, Trampoline 5-9 and 9+, Tumble & Trampoline 5-9 and 9+, and Adult Gymnastics

1 hour, 55 minute classes ($103+HST per month): Advanced Gymnastics

Policies

Payment policies

Monthly fees are due on the 1st of each month. Monthly payments will be withdrawn on the 1st of each month via the payment method on file. If you wish to pay by another method, the payment must be received before the 1st of each month or the payment method on file will be charged. By registering, you are agreeing to make monthly payments on the 1st of each month either via pre-authorized monthly withdrawals or via another payment method in the office before the 1st of the month. I understand and agree that if I write a cheque with insufficient funds or am late with a payment, that AIM Gymnastics has the option to require pre-authorized credit card or bank account payments from that point forward.

All overdue transactions will be subject to a $20.00 late fee. For every 10 days a fee is overdue, an additional $20.00 late fee is assessed. All declined or unprocessed payments will be subject to a $25.00 fee. Recreational accounts that are two weeks overdue will not be considered active and students will be dropped from class(es). Accounts that become 30 days overdue will be considered for collections action. AIM Gymnastics requires seven (7) days written notice to AIM Gymnastics of any intent to discontinue.

Drop off/pick up: Students under the age of 13 may not be dropped off outside of the building. For any students picked up late, you will be subject to a $1.00/minute late fee payable directly to the child's coach upon pick up.

Recreational makeup classes

Miss a class? No problem! We will issue a makeup class for any missed Recreational class. After a class has been missed, please contact the office to schedule a makeup. Students may participate in any class that is within the same age group and the same time length as the missed class. You are also welcome to do makeup classes at either location. Please note that students must be currently enrolled to do makeup classes. Makeup classes carry no cash value and cannot be used in lieu of payment for class.

Recreational class changes

Recreational students are welcome to transfer to a different class at anytime, providing that there is an opening in the class. We require written notice for all class change requests, either via e-mail or through a form in the front office.

Recreational withdrawal policy

To withdraw from a Recreational program at AIM Gymnastics, we require 7 days written notice. Fees are due for this 7 day period. You may submit written notice by e-mail or through a form in the front office.

Anti-harassment policy

AIM Gymnastics is committed to providing a safe and healthy environment free from harassment, intimidation, and disruptive behaviour for all of our members and employees.

Birthday Parties

Celebrate your big day with us! We offer the following themes for an unforgettable party: Gymnastics, Superhero, and Bounce (Pickering only)

General information

The party host is available to assist you at any time and will be responsible for the cleanup of the party. We do not provide food. Please ensure all food you are bringing into the facility is nut-free. For additional guest and party room details, please visit our website.

Cancellations & Transfers

A $50.00+HST deposit is required upon booking. This deposit is non-refundable. A minimum of 30 days notice is required to transfer your deposit to a subsequent party date. This deposit may not be transferred to any other program or event.

Camps

Available camps

AIM Gymnastics camps are offered at various points throughout the year, with full- and half-day events, as well as extended care options.

Cancellations

Our camp cancellation policy is as follows:

Events & Entertainment

Join us for special events throughout the year, including:

Online registration and communication

Online registration: We offer online registration for all classes, camps, birthday parties, and events. If you already have an account with us, please use our online portal for all subsequent registrations.

Online calendar and communication: The calendar on our website highlights important dates - special events, holidays, closures, and more. We also send newsletters to all members. Please let us know if you are not receiving them, as they contain important announcements, documents, and information. Examples include priority registration links, closure dates, required permission forms for upcoming events, and more. We also hand out a monthly event flyer in class that contains the above information.

Our main method of communication is email. We are doing our part to help the environment. If your information has changed, please update your portal or inform the office.

Recreational email newsletters: We send newsletters to all current members. Please let us know if you are not receiving them, as they contain important announcements, documents, and information. Examples include priority registration links, closure dates, required permission forms for upcoming events, and more.

Handouts in recreational classes: We hand out a monthly event flyer in class that contains the above information.

Competitive team communication: Competitive coordinators will communicate via email and the competitive bulletin boards in the lobby.

Women's Artistic Gymnastics

Developmental Levels

Mini PreTeam: Ages 4-6. Entry level for our youngest athletes. Athletes will participate in 1 showcase event per season. Group trains 4 hours per week.

PreTeam: Ages 6-9. Working on preparing the skills required for the Development or Compulsory team. Athletes will participate in 1 showcase event per season. Group trains 8 hours per week.

Development: Ages 7-10. The main focus is on physical preparation for the optional skills. Athletes will compete 2-4 competition at Xcel Bronze or Silver. Group trains 12 hours per week.

Compulsory

Ages 8+. Level 2 athletes will compete at 2-4 competitions per season. Athletes in levels 3-5 will compete at 3 qualifiers with the potential to qualify to Provincial Championships. Groups train 12 hours per week.

Once attendance has been confirmed for a competition, fees are required regardless of the potential of withdrawal. If an AIM Gymnastics coach attends one or both of the above competitions, the coach/es competition expense policy will be applied.

Optional

Ages 9+. Level 6+ athletes will compete at 3 qualifiers with the potential to qualify to Provincial Championships. Level 6 and ages 14 have the option to compete at Tour Selection with the potential to earn a spot on the Ontario tour team. Level 7 and ages 12+ have the potential to be named to the Ontario team to compete at Eastern Championships. Level 9+ athletes have the potential to qualify for National Championships. Gold athletes ages 9-10 will compete at 2-4 competitions with the goal of moving to 6 the following season. Group trains 16 hours per week, with additional hours possible in the summer. Groups train 12 hours per week.

Eligible athletes may also compete at Ontario Championships. Results from this competition determine the athlete’s placement and possibility of competing at Eastern Canadian Championships or National Championships. National athletes also compete at a number of invitational competitions each year. Once attendance has been confirmed for a competition, fees are required regardless of potential of withdrawal. If an AIM Gymnastics coach attends one or both of the above competitions, the coach/es competition expense policy will be applied.

Xcel

Ages 12+. Xcel is for the athletes looking to stay in the sport, but who are not interested in following the compulsory or optional technical requirements. Athletes will perform at 1-3 showcase competitions and will do optional routines with their choice of elements. Xcel gives the athletes the freedom to achieve more on certain events. This is also for the advanced recreational gymnast who wants more than an advanced class, but is not interested in the compulsory program.

Athletes will compete at 2-4 competition at the Xcel Gold, Silver or Bronze level. Group trains 8 hours per week.

Trampoline & Double Mini

Interclub

Includes Showcase, Interclub, and Masters. Athletes will compete at approximately 3-5 competitions per year. Some competitions are mandatory and some are optional. Competitions will all be within Ontario with a majority of competitions within the GTA.

Pre-National

Includes Levels 1-4. Athletes will compete at 3 Ontario Cups across Ontario in hopes of qualifying for the Ontario Championships. These competitions are all mandatory and within Ontario. Athletes may also attend Invitational competitions which are usually optional. Athletes at this level may also work to qualify for additional competitions representing Team Ontario, these competitions are optional. Athletes may have the opportunity to attend a travel meet outside of Ontario. Athletes in Level 4 may work towards their National mobility scores which may be achieved at specific competitions set out by Gymnastics Ontario and Gymnastics Canada.

National

Includes Levels 5-Senior. Athletes will compete at a combination of meets throughout the year. All competitions are mandatory unless specified by the coordinator. Some competitions require team travel with AIM Gymnastics, Ontario, and/or Canada. Athletes may work towards their National mobility scores which may be achieved at specific competitions set out by Gymnastics Ontario and Gymnastics Canada. Eligible athletes may also compete at Ontario Championships. The results from this competition determine the athlete’s placement and possibility of competing at Eastern Canadian Championships or National Championships. National athletes also compete at a number of invitational competitions each year. Once attendance has been confirmed for a competition fees are required regardless of potential of withdrawal.

AIM Performance Team

The Performance Team represents AIM Gymnastics in a variety of ways, performing in different events at our gym, other community events, and Gymnastics Ontario events throughout the season. Their main focus is performing routines consisting of acrobatics, tumbling, and dance to prepare for the annual Gymnastics Ontario Gymnaestrada event.

Throughout the season, the AIM Performance Team will perform at a variety of events to showcase group routines. In recent years, the events included:

Performance Team Fees

Performance Team Fees: In addition to monthly training costs, AIM Performance Team families will be responsible for fees throughout the season that may include, but are not limited to, the following:

Attendance and Fees Policies

When joining the Performance Team, your athlete is committing is to attend all classes, events and meets. Absences from classes does not allow the team to adequately practice the group routines. Absences from the events leads to the routine being altered and the rest of the team is unable to perform the routine as it was originally designed. Due to the nature of some of the stunts, changing partners can also cause safety concerns as athletes become comfortable performing certain stunts with their partners. If a coach and/or program coordinator feels that an athlete has missed an excessive number of classes, events, and/or meets, the athlete may be removed from the team.

All Performance Team members are responsible for event registration fees and coaching expenses, as we must register the group as a whole. The team operates best as a full team and absences may negatively affect the team. It is strongly encouraged that all team members are in attendance for all team meets and events.

Team Programs (Competitive + Performance)

Coaches Expense Policy

Families of athletes who participate in each event are required to share equally in the expenses incurred by the coaching staff. The program coordinators and coaches make every effort to keep costs down for families by carpooling, sharing hotel rooms, etc. Coaches expenses include, but are not limited to, mileage, accommodations, coaching time, and meals for competitions, training camps, workshops, etc.

The cost of all coaches’ expenses will be totaled, and equally divided amongst all participating athletes at that event. Coaches expenses will usually be invoiced to you within 2 weeks of an event. If there are events held close together, the Office Administration may wait and bill you after the next event instead. Expenses are required to be paid in full upon receipt of invoice.

Competitions, Showcases, and Performances

Surrounding competitions, your program coordinator will communicate any modified and/or cancelled training. Coaches reserve the right to keep athletes from competing if they are unprepared in any way and at any level. Parents/guardians and athletes must be aware of certain behaviours that are not permitted at a competition site.

Women's Artistic Gymnastics Competitions
Trampoline & Double Mini Competitions

Attendance

Regular attendance is important for the athlete to benefit from training sessions. This includes summer months. Families are requested to notify the club/coaches in advance if an athlete is going to miss a practice.

Drop off and pick up: The athlete must be picked up promptly when class ends. If your child is picked up late, you will be charged a LATE FEE of $1.00 per minute which is payable directly to the coach upon pick up. This also applies to early drop off. All athletes age 13 and under must be dropped off and picked up inside the gym.

The yearly training fees are prorated to include the following: Four weeks vacation for the athletes, all long weekends (all stat/civic will be off), time for team building activities, time off after competitions, and all competitions we host. Failure to attend 75% of your scheduled training will result in the removal from our competitive program.​

Inclement Weather

If AIM Gymnastics must close due to inclement weather a makeup class will be provided. Closures due to weather will be communicated via e-mail, social media, and our website.

Physical Abilities & Skill Testing

There will be in-house testing of skills, flexibility, strength, and coordination designed and engineered for the individual athlete’s level and age. Your son or daughter will be required to meet a percentage of achievement in order to remain in our competitive program. Attendance will also be factored into the above testing.

Changerooms

Changerooms are available to all athletes. Athletes are required to keep the changerooms neat and tidy, so please no food or drinks. Lockers are assigned to some competitive athletes based on training hours.

It is essential that all members, parents, and caregivers respect that changerooms are gender specific. AIM Gymnastics' policy that adults are to enter the same gender changeroom only. If you assist a child of the opposite gender, please respect this policy by using the same changeroom that you would use as an adult. For the safety of our members, this policy is not negotiable and will be enforced by all of our staff.

Grooming & Attire

Athletes are expected to be clean and neat at the gym and during competitions. Please remember that coaches have close contact with your children. Gymsuits should not be worn twice in a row without being washed. Body suits must be one piece with no skirts attached. Wearing gym shorts is at the discretion of the coaching staff and may not be worn on the group’s designated training suit day. Athlete’s hair (if long) should be tied back securely or be short in length. Bobby pins are not permitted in the gym as they fall out and are a safety concern. Bare midriffs are not permitted. Improper dress will result in the inability to participate until proper training attire is attained.

Competition Attire: All competitive athletes will be required to own a competitive uniform, which consists of a club training suit, a competitive leotard suit and a “march-in” wind/warm-up suit. No modifications are to be made. These are ordered through AIM Gymnastics. Payment for these suits will be required at time of order. Competition hair protocol is out of the face and preferably, no buns.

Training Suits: AIM Gymnastics training suits are to be worn on a designated day each week. This will be communicated by your coach and/or program coordinator. Failure to not wear the training suit as expected will result in the athlete unable to participate and will be sent home unless the suit is promptly brought to the gym.

Additional attire and fees: In addition to your training fees, you may be required to purchase the following items. Please note that styles for training suits, competitive leotards, warm up suits, and demonstration leotards may change year to year, requiring new purchases.

Movement of an athlete

It is possible that an athlete may move to another group during the regular season (July to June). If this is the case, then the athlete’s hours of training will either increase or decrease according to the new grouping. As a result of this, the athlete’s fees may increase or decrease.

Training at other facilities

Training, private lessons, or any other instruction at other facility is not allowed for competitive athletes.

Accessible Customer Service

AIM Gymnastics requires all parents/guardians who will be working at our hosted competitions be trained. You may have already been trained via work or other volunteer positions​.

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) was passed by the Ontario legislature with the goal of creating standards to improve accessibility. The AODA allows the government to develop specific standards that are designed to help make Ontario more accessible. One of the specific standards that has been developed, and made law, is the Accessible Standards for Customer Service. This standard details specific requirements for all services and pertains to all employees and volunteers. In general, service providers must deliver service in a way that preserves the dignity and independence of people with disabilities.

Medical or injury leave

In the event that an athlete sustains an injury that would prevent him or her from participating in regular training, fees will be adjusted based on limited participation (ie. conditioning) at an hourly basis to be determined by the coach and program coordinator. A Return To Play form through the office is required to return to full training. If an athlete is ill and will not be attending training, please notify the office. Athletes that are too sick to attend school are too sick to attend training.

Medication

If an athlete is required to have medication administered i.e. puffers, epipens, etc., it is required that the medication be placed in a sealed Ziploc bag and given to the athlete’s coach. The bag should contain your child’s name, birthday, the medication name, emergency contact information, and directions to be administered.

Fees and Payments

The team training season (competitive and Performance) runs from July to June. Prior to a new season beginning, all fees from the previous season must be paid in full. Athletes with any fees two weeks past due throughout the season will be suspended until paid in full. An additional $20.00 late fee will be billed for every 10 days a fee is overdue.

Competition fees will be collected at time of meet registration. Families will be notified of the due date and competition fee amount in advance by e-mail. Any past due transactions will have a $20.00 late fee applied.

Payments will be withdrawn on the due date by MasterCard, VISA, or bank account. If you wish to make a payment via another method, you may do so in the office, over the phone, or through the online portal (on our website - ‘Customer Login’ in the top right hand corner) before the due date. Required with the 1st monthly payment of the year will be the annual registration fee for Gymnastics Ontario and the security deposit (if you are a new competitive member). Please note that tuition fees are due on or before the 1st of every month to avoid a $20.00 late fee. An additional $20.00 late fee will be billed for every 10 days a fee is overdue. All other due dates will be communicated by the office and/or your program coordinator.

If a competitive or Performance Team family does not agree to put a credit card on file, AIM Gymnastics requires a $200 security deposit. This is to be paid at the time of enrollment as is due before an athlete can begin training.

Registration Fees

Registration fees are valid annually July 1-June 30 and must be renewed into the next season. Below are the 2020-21 fees and include the Gymnastics Ontario insurance and program fees and annual administrative fee:

Discounts

Discounts will be given in the following circumstances (only applied to training fees). One discount per athlete.

Unprocessed Payments

All unprocessed payments must be replaced by a MasterCard, VISA, debit, or cash payment. If the payment has not been replaced within a 14 day period, the athlete will be suspended until the account has been made current. A $25.00 charge will be due for all unprocessed payments. If an account has had three unprocessed payments in a calendar year, we will no longer accept payments by cheque or bank draft. Another form of payment (MasterCard, VISA, debit, or cash) must be provided for all subsequent transactions.

Outstanding Monies from Past Seasons

All fees and other monies owing from the previous season must be paid in full prior to the commencement of the new season. No athlete will be permitted access to our facilities until prior outstanding fees and other monies are paid in full or if the money owing is greater than the security deposit.

Security Deposit

Upon registration, a security deposit of $200.00 is owed for the first team athlete in a family (competitive and Performance Team) that does not put a credit card on file. Any subsequent children in the same family enrolled in the team program are required to pay a $100.00 per each additional athlete. Should this security deposit fall below the set amount, a request will be made to return the security deposit in full. The amount of the security deposit remaining on June 30th, 2022 will be rolled-over for July 1st, 2022 registration.

Deductions from the security deposit will be made for the following reasons:

Security deposit return: The security deposit is refunded at the time of withdrawal from the program. Time must be given before the refund cheque is issued in order to ensure that all commitments are met and all monies owing are paid in full.

Private Lessons

Private lessons are booked directly through the office. The athlete MUST BE registered with Gymnastics Ontario prior to booking (valid July 1st of the current calendar year to June 30th of the following calendar year). Lessons may be booked with a coach of your choice based on joint availability. All athletes must report to the office prior to their lesson to verify booking and payment. If the office is closed, the coach will verify, through email to the office, that the lesson has been attended.

Booking a Private Lesson: Private lessons must be booked a minimum of 24 hours in advance. Payments for private lessons are made at the time of booking and are non-refundable. Payment can be made by MasterCard, VISA, debit, or cash.

Cancellations: If the athlete cancels with a minimum of 24 hours’ notice, the fee will be transferable. If the coach cancels the lesson, the fee is also transferable. If the athlete does not attend the booked time and notice is not given to the office, the fee is non-transferable.

One athlete:

Two athletes:

Three athletes (maximum of three athletes):

Fundraising

A variety of fundraising opportunities are available throughout the year that are encouraged, but not mandatory.

Team Viewing

For the best interest of all competitive athletes please limit viewing to a maximum of 30 minutes per training day and mock meets.

Team Breaks

Breaks will be scheduled for those groups that train more than 3 hours at a time. Total break time will be no longer than 15 minutes. Athletes who train less than 3 hours will receive a 5 minute break during their practice to grab a drink and a small snack. Please provide your own utensils, plates, etc. and athletes are free to use our microwaves and fridges. Please no glass containers in the gym.

Hosting Competitions

All families are required to volunteer at competitions we host throughout the year. Volunteers must be at least 18 years of age. The allotted time for a competition can be anywhere from 2-8 hours per competitive athlete, per program, per competition we host. Please plan your meals accordingly. We can host up to 5 competitions a year. An electronic sign up sheet will be e-mailed to all participating families prior to the event and volunteer positions are first come, first serve.

If you are unable to volunteer, a fee of $150.00 will be applied. If you do not sign up one week prior to the event, a fee of $175.00 will be applied. If you sign up and do not show up for your scheduled time, a fee of $200.00 will be applied. The volunteer must be in attendance the entire time of the shift. Otherwise, fees will be enforced. At no time is a non-working attendee permitted to enter the competition area.

If an athlete joins the competitive program mid-season and the athlete's group has already volunteered that season, the athlete's family will be required to volunteer at another competition AIM Gymnastics is hosting that season, providing we are hosting at least one more competition.

When we are hosting a competition, please be reminded some athletes and/or parents may be nervous. Being approachable, upbeat, and positive to all should help to ensure a fantastic experience. If an athlete is volunteering (ie. a judges assistant or handing out awards), he or she is required to wear AIM Gymnastics attire. Many opportunities are available, including coordinating certain areas such as scoring, music, or announcing. As a coordinator, one month of fees will be credited to your account for the next season. An electronic sign-up sheet for food item donations will also be available prior to a competition. Please note that we aim to be a nut-free facility.

If you have any questions, please contact our Meet Director at director@aimgymnastics.ca.

Parent/Guardian Role

Research indicates that parents are their children’s most important role models. With this comes incredible responsibility as it relates to a number of different situations, including a child’s sport experience. It is essential that parents, as well as coaches, teach children the meaning of fair play, mutual respect, understanding, and patience while participating in a sport. According to child psychology experts, parents should focus on the FUN aspects of the sport experience and how it contributes to the development of their children’s self-esteem, physical, and moral development, and the overall sense of accomplishment when mastering a new skill.

Gymnastics Ontario is the governing body of our sport. They, along with host clubs, have a great deal of behind the scenes work that is required to host competitions, training camps, etc. If you have any questions, please contact your coach or program coordinator first. If it is necessary, AIM Gymnastics not the parent/guardian, will then contact the appropriate person at another organization for clarification.​

Team General Reminders

If a team athlete misses a regularly scheduled training, a makeup class and/or refund will not be provided. In the case that a group training day is cancelled, the program coordinator will give notice of a makeup class day and time for the whole group. If an athlete is unable to attend the group makeup class, an additional makeup classes and/or refund will not be provided.

Selection of class and coach is carefully determined by the program coordinator in consultation with the team. This will ensure the best training experience for the athlete. Placement in a different class is not dependant on space availability but is instead dependant on the proper mix of factors that will ensure a successful training outcome for the athlete. All discussions about class placement must take place with the program coordinator and not with the coaching staff.

Once the registration fees are submitted for a competition there are no refunds from the host club, therefore AIM Gymnastics cannot refund or transfer meet fees.

Gymnastics optional athletes generally use the same music and floor routine for two seasons. Athletes are taught their routines based on who has the first competition. Athletes competing in early December will learn their routines before athletes who will first compete in April. Our aim is to have most floor routines completed by the end of December.

Withdrawal from the Program

A minimum of 7 days notice must be given in writing to the office to withdraw from the program. Fees are owed for this 7-day period. If there are additional monies owed to the club, the balance will be charged to the payment method on file to settle the account.

Team programs (competitive + Performance): Withdrawal from the program prior to June 30th, 2021 will be subject to a $100.00 early withdrawal administration fee. Any monies owing to the Club will be deducted from the security deposit prior to refund. Once deductions, if any, have been made from the security deposit, the remainder is returned. Time must be given before the refund issued in order to ensure that all commitments are met and all monies owing are paid in full. If there are additional monies owed to the club beyond what the security deposit covers, the balance will be charged to the payment method on file to settle the account.

Photographs and Video

Photographs and video may be used for promotional purposes for AIM Gymnastics, including our website, e-mails, bulletin boards, newsletters, and social media, as well as teaching tools by coaches.

Lost and Found

The lost and found is located in the lobbies. The items are donated on a monthly basis. AIM Gymnastics is not responsible for lost or stolen items.

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